Back-Office Services Specialist – Repro & Mail

RR Donnelley & Sons

Los Angeles (CA)

On-site

USD 25,000 - 33,000

Full time

3 days ago

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Benefits offered by this job

Health benefits

Paid time off

401(k) match

Life insurance

Job summary

RR Donnelley & Sons in Los Angeles is hiring an Office Service Associate to support daily back-office functions, including reprographics, mail, and intake tasks across facilities and client teams. You will follow established procedures, meet deadlines, troubleshoot basic equipment, and interact with clients by phone, email, and in person.

The role requires high school diploma plus 1 year in office services and strong communication.

Qualifications

High school diploma or equivalent required.
Minimum 1 year office services experience preferred in a large corporate environment.
Proficient with mail, phone, email, digital reprographics and mail equipment.
Strong customer service and communication skills with attention to detail.

Responsibilities

Utilize logs for all office services work and ensure tickets are properly filled out.
Perform reprographics, mail, and intake tasks per procedures; meet deadlines.
Communicate with supervisor or client about job or deadline issues.
Troubleshoot basic equipment problems and load machines with paper and supplies.
Interact with clients in person, by phone or email; maintain confidentiality as needed.
Adhere to policies and work in a team environment while prioritizing workflow.