Reprographics Assistant

Kirkland & Ellis; Houston (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Kirkland & Ellis is seeking a Reprographics Assistant to support the Houston office with mail, print production, and digital imaging tasks. You will help create a safe, efficient workplace by handling office moves, mail logistics, and document production with meticulous attention to detail.

The role requires excellent organizational and customer-service skills, with ability to multitask in a busy environment and lift up to 50 pounds.

Qualifications

• High school diploma or equivalent required.
• Experience in mail services, print production, facilities, or office operations preferred.
• Proficiency with Microsoft Office Suite and Adobe applications.
• Knowledge of document imaging and OCR.
• Strong customer service and communication skills.
• Ability to lift up to 50 pounds and stand for extended periods.
• Organization and multitasking in a fast-paced environment.
• Experience in a law firm or professional services environment is a plus.

Responsibilities

• Respond promptly to requests and provide high-level customer support.
• Support daily workplace activities including moves and workstation/conference room setups.
• Process, sort, and deliver mail and courier shipments and overnight deliveries.
• Coordinate shipments and manage mail logistics with postal/courier services.
• Maintain supply inventory and organize workspaces and supply rooms.
• Collaborate with teams to complete service requests accurately and on time.
• Perform high-volume scanning and digital imaging using production equipment.
• Create and manage electronic documents using OCR and document management systems.
• Produce high-quality print projects and ensure accurate formatting and output quality.
• Assist with finishing services: binding, cutting, drilling, folding, and preparing finished documents.
• Troubleshoot equipment issues and maintain printers/scanners for cost-effective operations.
• Support ongoing improvements and take on additional responsibilities as needed.

Skills

Customer service

Organization

Communication

Multitasking

Attention to detail

Education

High school diploma

Office operations certification

Tools

Microsoft Office

Adobe apps

Canon devices

OCR software

Scanners

Job description

About Kirkland & Ellis

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

About Kirkland & Ellis

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You’ll Do

Kirkland & Ellis is seeking an Reprographics Assistant to support the delivery of responsive, high-quality operations to support the Houston office. From managing mail and workplace services to delivering high-quality print and digital imaging support, you'll help create a safe, efficient, and productive environment for employees and clients. This role is ideal for someone who is highly organized, customer-focused, and comfortable balancing multiple priorities while maintaining exceptional attention to detail.

• Deliver Outstanding Service: Respond promptly to requests, questions, and concerns while providing a high level of customer support and follow-through.
• Coordinate Office Operations: Support daily workplace activities, including office moves, workstation and conference room setups, equipment deliveries, and new hire onboarding preparations.
• Manage Mail & Courier Services: Process, sort, distribute, and deliver incoming and outgoing mail, packages, courier shipments, and overnight deliveries in accordance with established procedures.
• Support Shipping & Logistics: Prepare and meter mail and packages while coordinating shipments through postal and courier services.
• Maintain Workplace Readiness: Monitor office supply inventory, fulfill supply requests, and keep supply rooms, copy areas, and common workspaces organized and fully stocked.
• Collaborate Across Teams: Partner with colleagues, vendors, and internal stakeholders to ensure service requests are completed accurately and on time.
• Perform Digital Imaging & Scanning: Complete high-volume scanning, imaging, document conversion, and file preparation projects using production equipment and multifunction devices.
• Manage Electronic Documents: Create, convert, organize, retrieve, and distribute digital files, including searchable PDFs, Tagged Image File Format (TIFF) files, and other document formats using Optical Character Recognition (OCR) and document management systems.
• Produce High-Quality Print Projects: Process files from multiple sources, manage print queues, and ensure documents are produced with accurate formatting, alignment, and output quality.
• Complete Finishing Services: Bind, cut, drill, fold, assemble, and prepare finished documents to meet customer specifications.
• Ensure Quality & Accuracy: Conduct quality control reviews throughout production to verify file integrity, image quality, formatting, and overall project accuracy.
• Troubleshoot & Maintain Equipment: Resolve production and equipment issues, maintain printers and scanners, and help ensure efficient, cost-effective operations.
• Drive Continuous Support: Demonstrate flexibility, initiative, and a willingness to take on additional responsibilities as business needs evolve.

What You’ll Bring

• Education & Training: High school diploma or equivalent required; additional training or certifications related to office services, document production, or business operations are a plus.
• Relevant Experience: Experience supporting mail services, print production, facilities, workplace services, or office operations, preferably within a law firm or professional services environment.
• Technical Proficiency: Experience working in a networked print production environment and proficiency with Microsoft Office Suite, Adobe applications, scanning platforms, and multifunction print devices. Experience with Canon multifunction devices is preferred.
• Document Management Expertise: Knowledge of document imaging, file conversion, Optical Character Recognition (OCR), electronic records management, and production workflows.
• Customer Service Excellence: Strong interpersonal skills with the ability to build positive relationships and provide responsive, solutions-focused support.
• Organization & Multitasking: Proven ability to manage competing priorities, maintain attention to detail, and consistently meet deadlines in a fast-paced environment.
• Communication Skills: Strong written and verbal communication skills with the ability to clearly communicate project updates and service information.
• Problem-Solving Ability: Resourceful and proactive in identifying solutions, troubleshooting issues, and maintaining operational efficiency.
• Adaptability & Teamwork: Self-motivated, dependable, and able to work effectively both independently and collaboratively.
• Physical Capability: Ability to lift, carry, push, or move materials up to 50 pounds and remain active throughout the workday, including extended periods of standing and walking.

If you're passionate about customer service, operational excellence, and delivering high-quality workplace and document support, we'd love to hear from you for this Reprographics Assistant opportunity!

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.