Office Operations & Document Services Coordinator

Kirkland & Ellis; Houston (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Kirkland & Ellis is seeking an Operations Assistant to back the Houston office’s workplace and document support. You will handle mail, courier services, print production, digital imaging, and document management to create a safe, efficient environment for staff and clients.

The role requires strong organizational skills, customer focus, and the ability to balance multiple priorities with attention to detail.

Qualifications

• High school diploma or equivalent; certifications in office services or document production are a plus.
• Experience supporting mail services, print production, facilities, workplace services, or office operations, preferably in a law firm or professional services.
• Proficiency with Microsoft Office Suite and Adobe applications; scanning platforms and multifunction devices; Canon devices preferred.
• Knowledge of document imaging, OCR, and electronic records management; production workflows.
• Strong customer service, interpersonal, and communication skills; ability to build positive relationships.
• Excellent organizational, multitasking, and deadline-driven performance in fast-paced environments.
• Able to lift, carry, push, or move materials up to 50 pounds; physically capable for daily tasks.

Responsibilities

• Respond promptly to requests and provide high-level customer support and follow-through.
• Support daily workplace activities including office moves, set-ups, equipment deliveries, and onboarding preparations.
• Process, sort, distribute, and deliver mail, packages, courier shipments, and overnight deliveries.
• Prepare and meter mail and packages; coordinate shipments with postal and courier services.
• Monitor office supply inventory; keep supply rooms organized and stocked.
• Collaborate with teams, vendors, and internal stakeholders to complete service requests on time.
• Perform high-volume scanning, imaging, file preparation, and document conversion.
• Create, organize, retrieve, and distribute digital files; work with OCR and document management systems.
• Process print jobs; manage queues and ensure output quality and formatting.
• Finish documents: bind, cut, drill, fold, and assemble per specifications.
• Conduct quality control reviews for file integrity and output accuracy.
• Troubleshoot and maintain printers, scanners, and related equipment; support cost-efficient operations.
• Demonstrate flexibility and willingness to take on additional responsibilities as needed.

Skills

Customer service

Office operations

Multitasking

Communication skills

Problem solving

Adaptability

Teamwork

Physical stamina

Education

High school diploma

Tools

Microsoft Office

Adobe applications

Scanning platforms

Canon devices

Job description

Kirkland & Ellis is seeking an Operations Assistant to back the Houston office’s workplace and document support. You will handle mail, courier services, print production, digital imaging, and document management to create a safe, efficient environment for staff and clients.

The role requires strong organizational skills, customer focus, and the ability to balance multiple priorities with attention to detail.