Reprographics Assistant

Kirkland & Ellis; Houston (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Kirkland & Ellis is seeking an Operations Assistant to back the Houston office’s workplace and document support. You will handle mail, courier services, print production, digital imaging, and document management to create a safe, efficient environment for staff and clients.

The role requires strong organizational skills, customer focus, and the ability to balance multiple priorities with attention to detail.

Qualifications

• High school diploma or equivalent; certifications in office services or document production are a plus.
• Experience supporting mail services, print production, facilities, workplace services, or office operations, preferably in a law firm or professional services.
• Proficiency with Microsoft Office Suite and Adobe applications; scanning platforms and multifunction devices; Canon devices preferred.
• Knowledge of document imaging, OCR, and electronic records management; production workflows.
• Strong customer service, interpersonal, and communication skills; ability to build positive relationships.
• Excellent organizational, multitasking, and deadline-driven performance in fast-paced environments.
• Able to lift, carry, push, or move materials up to 50 pounds; physically capable for daily tasks.

Responsibilities

• Respond promptly to requests and provide high-level customer support and follow-through.
• Support daily workplace activities including office moves, set-ups, equipment deliveries, and onboarding preparations.
• Process, sort, distribute, and deliver mail, packages, courier shipments, and overnight deliveries.
• Prepare and meter mail and packages; coordinate shipments with postal and courier services.
• Monitor office supply inventory; keep supply rooms organized and stocked.
• Collaborate with teams, vendors, and internal stakeholders to complete service requests on time.
• Perform high-volume scanning, imaging, file preparation, and document conversion.
• Create, organize, retrieve, and distribute digital files; work with OCR and document management systems.
• Process print jobs; manage queues and ensure output quality and formatting.
• Finish documents: bind, cut, drill, fold, and assemble per specifications.
• Conduct quality control reviews for file integrity and output accuracy.
• Troubleshoot and maintain printers, scanners, and related equipment; support cost-efficient operations.
• Demonstrate flexibility and willingness to take on additional responsibilities as needed.

Skills

Customer service

Office operations

Multitasking

Communication skills

Problem solving

Adaptability

Teamwork

Physical stamina

Education

High school diploma

Tools

Microsoft Office

Adobe applications

Scanning platforms

Canon devices

Job description

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

What You’ll Do

Kirkland & Ellis is seeking an Operations Assistant to support the delivery of responsive, high-quality operations to support the Houston office.From managing mail and workplace services to delivering high-quality print and digital imaging support, you'll help create a safe, efficient, and productive environment for employees and clients. This role is ideal for someone who is highly organized, customer-focused, and comfortable balancing multiple priorities while maintaining exceptional attention to detail.

• Deliver Outstanding Service: Respond promptly to requests, questions, and concerns while providing a high level of customer support and follow-through.
• Coordinate Office Operations: Support daily workplace activities, including office moves, workstation and conference room setups, equipment deliveries, and new hire onboarding preparations.
• Manage Mail & Courier Services: Process, sort, distribute, and deliver incoming and outgoing mail, packages, courier shipments, and overnight deliveries in accordance with established procedures.
• Support Shipping & Logistics: Prepare and meter mail and packages while coordinating shipments through postal and courier services.
• Maintain Workplace Readiness: Monitor office supply inventory, fulfill supply requests, and keep supply rooms, copy areas, and common workspaces organized and fully stocked.
• Collaborate Across Teams: Partner with colleagues, vendors, and internal stakeholders to ensure service requests are completed accurately and on time.
• Perform Digital Imaging & Scanning: Complete high-volume scanning, imaging, document conversion, and file preparation projects using production equipment and multifunction devices.
• Manage Electronic Documents: Create, convert, organize, retrieve, and distribute digital files, including searchable PDFs, Tagged Image File Format (TIFF) files, and other document formats using Optical Character Recognition (OCR) and document management systems.
• Produce High-Quality Print Projects: Process files from multiple sources, manage print queues, and ensure documents are produced with accurate formatting, alignment, and output quality.
• Complete Finishing Services: Bind, cut, drill, fold, assemble, and prepare finished documents to meet customer specifications.
• Ensure Quality & Accuracy: Conduct quality control reviews throughout production to verify file integrity, image quality, formatting, and overall project accuracy.
• Troubleshoot & Maintain Equipment: Resolve production and equipment issues, maintain printers and scanners, and help ensure efficient, cost-effective operations.
• Drive Continuous Support: Demonstrate flexibility, initiative, and a willingness to take on additional responsibilities as business needs evolve.

What You’ll Bring

• Education & Training: High school diploma or equivalent required; additional training or certifications related to office services, document production, or business operations are a plus.
• Relevant Experience: Experience supporting mail services, print production, facilities, workplace services, or office operations, preferably within a law firm or professional services environment.
• Technical Proficiency: Experience working in a networked print production environment and proficiency with Microsoft Office Suite, Adobe applications, scanning platforms, and multifunction print devices. Experience with Canon multifunction devices is preferred.
• Document Management Expertise: Knowledge of document imaging, file conversion, Optical Character Recognition (OCR), electronic records management, and production workflows.
• Customer Service Excellence: Strong interpersonal skills with the ability to build positive relationships and provide responsive, solutions-focused support.
• Organization & Multitasking: Proven ability to manage competing priorities, maintain attention to detail, and consistently meet deadlines in a fast-paced environment.
• Communication Skills: Strong written and verbal communication skills with the ability to clearly communicate project updates and service information.
• Problem-Solving Ability: Resourceful and proactive in identifying solutions, troubleshooting issues, and maintaining operational efficiency.
• Adaptability & Teamwork: Self-motivated, dependable, and able to work effectively both independently and collaboratively.
• Physical Capability: Ability to lift, carry, push, or move materials up to 50 pounds and remain active throughout the workday, including extended periods of standing and walking.

If you're passionate about customer service, operational excellence, and delivering high-quality workplace and document support, we'd love to hear from you for this Operations Assistant opportunity!

Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-SB1