Replay Manager - Charlotte, NC

DVSport Inc.

Charlotte (NC)

Remote

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation package

Car allowance

Medical, Dental, and Vision insurance

401K with company matching

Generous paid time off

Paid community volunteer day

Paid holidays

Volunteer day

Job summary

A leading sports technology firm in the US is seeking a Replay Support Manager to oversee and support the replay solutions product line. This role involves on-site support, travel to various sports events, and coordinating with clients to ensure successful operations. Qualified candidates will have a bachelor's degree and experience in software support, along with a strong work ethic and teamwork skills. This position offers competitive compensation and excellent benefits.

Qualifications

Eagerness to travel for customer visits and events.
Flexibility for evening and weekend work schedules.
Experience in a team setting is a plus.
Experience with supporting computer software and hardware solutions preferred.
Collaborative team player with leadership ability.
Ability to exercise independent judgment within procedures.
Strong relationship-building with clients and stakeholders.
Excellent planning and organizational skills.
Willingness to learn and seize opportunities.

Responsibilities

Provide support for replay solutions at assigned conferences.
Perform product testing for the replay solution.
Identify software and hardware development needs.
Participate in meetings, clinics, and industry calls as part of the replay team.

Skills

Computer software support

Collaboration/team player

Strong planning and organizational skills

Independent judgment

Ability to create business relationships

High level of activity and work ethic

Education

Bachelor's degree

Associate degree

Job description

Location: Charlotte / NC / Remote at DVSport

Ever wonder what officials actually watch so they can efficiently confirm or overturn a play, what players are studying on the sideline during a game, how teams prepare for an opponent using video, what gives sports broadcasters the ability to analyze a play quickly during a broadcast, it's all thanks to DVSport's cutting‑edge software and broadcast quality technology.

Based in Pittsburgh, PA since 2002, DVSport is an industry leading sports technology company specializing in Instant Replay and digital video acquisition, analysis, and play‑back software. Our products and technology are utilized by some of the top professionals in sports throughout the country.

Have interest in Joining DVSport:

An industry leader in instant replay
A technology innovator for the past 20 years
Recognized market leader for replay throughout the collegiate and professional markets
Sport specific opportunities - football, basketball, baseball, field hockey, ice hockey, soccer, softball, track and field, volleyball, wresting
An Emmy award-winning company

Your Role on this team:

The Replay Support Manager is responsible for aiding in the support, building, integration, and sales of the replay solutions product line. Responsibilities will include replay operations at assigned conferences, on‑site and phone support for the replay solution product line, performing replay product testing, identifying software and hardware development needs, and participating in various replay meetings, clinics, and industry calls. This position will report directly to a regionally‑based leader and indirectly to the VP of Replay Solutions.

What We Look For:

Bachelor's degree
Eagerness to travel - this position requires travel to visit customers, go to games, play the replay tech role at post‑season tournaments and events, and support deployed systems.
Availability - while regular travel is expected, during the busy seasons this could be extensive
Flexibility - The position has an evening and weekend work schedule with offsetting time off during the week
Experience in supporting computer software and hardware solutions preferred, coaching or team setting considered a plus
Collaboration/team player with the ability to lead
Possess a high level of independent judgment within established procedures
Ability to create strong business relationships with all replay client participants
Demonstrate a tremendous work ethic while maintaining a positive and upbeat attitude
Ability to maintain a high level of activity to produce results in a team environment
A proven commitment to safety measures and practices
Strong planning and organizational skills
Willingness to learn and seize the opportunity

Why work at DVSport?

Real exposure to the world of sports technology and developing leading tech for the industry.
Working alongside industry experts and professionals who move the company and the innovation forward.
Great opportunities to travel to and work at awesome events in a variety of sports
A very competitive compensation package (including a car allowance)
Exceptional benefits package that includes Medical, Dental, and Vision
401K with matching company contributions.
Paid holidays including a paid community volunteer day
Generous Paid Time Off
Cutting edge technology to accomplish your job
Company branded gear

Job Specifics