Replay Tech Support Specialist - Remote & Travel Ready

DVSport Inc.; Philadelphia (Philadelphia County); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Medical, Dental, Vision insurance

401K with company match

Paid holidays and volunteer day

Generous PTO

Company branded gear

Job summary

Join DVSport Inc., a leader in sports technology, as a Replay Technical Support Specialist. This role supports, integrates, and maintains our replay solutions, delivering on-site and remote assistance at conferences and events.

You will test products, address software/hardware needs, and participate in industry clinics and meetings. The position requires travel to visit customers, post-season events, and deployed systems, with evening/weekend hours and time-off adjustments during the week.

Qualifications

• Bachelor's degree or technical associate preferred.
• Experience with hardware and software support in a technical environment.
• Willingness to travel and work evenings/weekends as needed.
• Strong communication and problem-solving abilities.

Responsibilities

• Provide on-site and remote support for replay solutions.
• Assist with replay operations at conferences and events.
• Test software/hardware and identify development needs.
• Build and maintain relationships with clients and internal teams.

Skills

Technical hardware

Video equipment

Networking

Video formats

Travel readiness

Team collaboration

Independent judgment

Customer relationships

Safety awareness

Education

Bachelor's degree

Associate degree

Tools

HD-SDI

Video capture hardware

Job description

Join DVSport Inc., a leader in sports technology, as a Replay Technical Support Specialist. This role supports, integrates, and maintains our replay solutions, delivering on-site and remote assistance at conferences and events.

You will test products, address software/hardware needs, and participate in industry clinics and meetings. The position requires travel to visit customers, post-season events, and deployed systems, with evening/weekend hours and time-off adjustments during the week.