Rental Sales & Customer Experience Specialist

GSP Transportation Inc; North Charleston (SC); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

401(k) Retirement Savings

Health Savings Account

Life insurance

Paid time off (PTO)

Employee Car Rental Discounts

On-the-job training

Opportunities for advancement

Referral Program

Flexible Spending Accounts

Zusammenfassung

GSP Transportation Inc. is seeking a Customer Service Agent to warmly welcome customers and understand their rental needs. You will explain terms, assist with reservations, and recommend products that enhance the rental experience.

The role emphasizes sales-driven service and relationship-building from reservation through return. The position requires at least 1 year of sales or customer service experience, a valid driver’s license with a clean MVR, and the ability to work a flexible schedule

Qualifikationen

• Must be at least 21 years old.
• Valid, unrestricted driver’s license and a clean MVR.
• At least one year of sales or customer service experience.
• Open availability for a flexible schedule including days, nights, weekends, and holidays.

Aufgaben

• Provide prompt, professional service throughout the customer journey from reservation to return.
• Explain rental terms, vehicle features, rates, and services clearly.
• Confirm eligibility, prepare rental agreements, process payments, and maintain records.
• Engage in consultative sales, identify needs, and recommend protection products and upgrades.

Kenntnisse

Sales experience

Customer service

Strong communication

Teamwork

Flexible schedule

Ausbildung

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

GSP Transportation Inc. is seeking a Customer Service Agent to warmly welcome customers and understand their rental needs. You will explain terms, assist with reservations, and recommend products that enhance the rental experience.

The role emphasizes sales-driven service and relationship-building from reservation through return. The position requires at least 1 year of sales or customer service experience, a valid driver’s license with a clean MVR, and the ability to work a flexible schedule