Rental Sales Pro — Flexible Schedule & Growth

GSP Transportation Inc; Augusta (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible Spending Accounts

Health Savings Account

Life insurance

401(k) Retirement Savings

401(k) matching

Paid time off (PTO)

Employee Assistance Program

Employee Car Rental Discounts

On-the-job training

Opportunities for advancement

Referral Program

Job summary

GSP Transportation Inc in Augusta, GA is seeking a Customer Service Agent to welcome customers, understand their needs, explain rental options, and recommend value-added products that enhance the rental experience. You will manage reservations from start to finish, process payments, promote protections and upgrades, and strive to meet sales goals while delivering friendly, professional service.

Responsibilities include handling reservations, ensuring vehicle readiness, and maintaining accurate

Qualifications

• At least one year of sales or customer service experience.
• High school diploma or equivalent.
• Basic computer proficiency with Word and Excel; data entry skills.

Responsibilities

• Provide prompt, professional service throughout the customer journey, including reservations, vehicle pickup, returns, and issue resolution.
• Explain rental terms, vehicle features, rates, and available services clearly and accurately.
• Confirm customer eligibility, prepare rental agreements, process payments, and maintain accurate records.
• Engage customers in consultative sales conversations, identify their needs, and confidently recommend protection products, vehicle upgrades, fuel options, and additional equipment that add value to their rental experience.
• Meet or exceed individual and location sales goals by maximizing each customer interaction, overcoming objections, and converting opportunities into solutions that benefit both the customer and the business.

Skills

Sales experience

Customer service experience

Teamwork

Positive attitude

Data entry

Typing

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Computer proficiency

Job description

GSP Transportation Inc in Augusta, GA is seeking a Customer Service Agent to welcome customers, understand their needs, explain rental options, and recommend value-added products that enhance the rental experience. You will manage reservations from start to finish, process payments, promote protections and upgrades, and strive to meet sales goals while delivering friendly, professional service.

Responsibilities include handling reservations, ensuring vehicle readiness, and maintaining accurate