Car Rental Sales & Service Specialist

GSP Transportation Inc; Fletcher (NC); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health Savings Account

Life insurance

401(k) Retirement Savings

Paid time off (PTO)

Employee Car Rental Discounts

On-the-job training

Opportunities for advancement

Referral Program

Job summary

GSP Transportation Inc. is hiring a Customer Service Agent in Fletcher, NC. You will welcome customers, understand needs, explain rental options, and recommend products that add value to their experience.

You will drive sales through consultative conversations while delivering outstanding service from reservation to return. The role emphasizes accurate documentation, eligibility checks, and teamwork within a fast-paced location.

Qualifications

• Minimum 1 year of sales or customer service experience.
• Must be 21+ years old and have a valid driver’s license.
• Open availability including nights, weekends, and holidays.
• Proficient with Word and Excel; data entry and basic computer tasks.

Responsibilities

• Welcome customers and explain rental options and services.
• Process reservations, payments, and rental agreements accurately.
• Meet or exceed sales goals by recommending protection products and upgrades.
• Coordinate vehicle availability and ensure cleanliness and readiness.
• Protect customer data and follow rental procedures.

Skills

Customer service

Sales ability

Communication

Teamwork

Positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Job description

GSP Transportation Inc. is hiring a Customer Service Agent in Fletcher, NC. You will welcome customers, understand needs, explain rental options, and recommend products that add value to their experience.

You will drive sales through consultative conversations while delivering outstanding service from reservation to return. The role emphasizes accurate documentation, eligibility checks, and teamwork within a fast-paced location.