Rental Operations & Customer Care Coordinator

Allegiance Trucks, LLC; Hartford (CT); On-site; USD 42,000 - 56,000; Full time

Job summary

Allegiance Trucks, LLC is seeking a Lease and Rental Coordinator to manage rental yard inventory, handle inbound/outbound service calls, and assist with customer onboarding in Hartford, CT. You will coordinate reservations, conduct inspections, and support accounts receivable while maintaining a professional, customer-focused environment.

This role requires attention to detail, multitasking ability, and excellent communication with departments to ensure smooth operations across rental and

Qualifications

• 3+ years’ experience in administrative support role.
• High level of customer service disposition.
• Detail orientation.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Daily rental yard inventory and rental truck security for assigned rental yards.
• Daily reconciliation of inventory yard checks with business system inventories.
• Answer inbound and make outbound rental and service, related phone calls and emails.
• Assist setting up new customers. Collect and review account applications.
• Take reservations for rental trucks and balance inventory to make reservations.
• Check in and check out rental trucks and perform inbound and outbound rental damage inspections.
• Verify rental trucks have current inspections, licensing and permitting documents.
• Oversee collection, verification and filing of Certificates of Insurance for rentals.
• Assist to dispatch delivery drivers to move rental trucks and lease trucks.
• Assist customers and service department by coordinating vendor service e.g., tows and road service.
• Assist with A/R collections.

Skills

Customer service

Communication

Multitasking

Detail oriented

Professionalism

Education

High School Diploma

Job description

Allegiance Trucks, LLC is seeking a Lease and Rental Coordinator to manage rental yard inventory, handle inbound/outbound service calls, and assist with customer onboarding in Hartford, CT. You will coordinate reservations, conduct inspections, and support accounts receivable while maintaining a professional, customer-focused environment.

This role requires attention to detail, multitasking ability, and excellent communication with departments to ensure smooth operations across rental and