Lease and Rental Coordinator

Allegiance Truck Centers; Hartford (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive starting pay

Health benefits including Medical,Dent

Life insurance

Paid Time Off (vacation, sick, floats)

401(k) with company match

Training opportunities

Job summary

Allegiance Trucks in Hartford, CT is seeking a Lease and Rental Coordinator to manage rental inbound/outbound activities and support service-related communications for Lease and Rental customers. This customer-facing role emphasizes accuracy, organization, and responsive service.

Applicants should have a High School Diploma and at least 3 years in administrative support, plus a strong commitment to customer service, multitasking, and professional conduct.

Qualifications

• High School Diploma preferred.
• 3+ years' experience in administrative support role.
• High level of customer service disposition.
• Detail orientation and ability to manage multiple priorities.

Responsibilities

• Daily rental yard inventory and security checks for assigned yards.
• Reconcile inventory with business system records.
• Answer inbound and make outbound rental and service calls and emails.
• Set up new customers; review applications.
• Take reservations for rental trucks and balance inventory for reservations.
• Check in/out rental trucks and perform damage inspections.
• Ensure current inspections, licensing, and permitting documents are on file.
• Oversee Certificates of Insurance for rentals.
• Assist dispatch of delivery drivers for rentals.
• Coordinate with service and vendors for tows/road service.
• Assist with A/R collections.

Skills

Professional environment

Communication

Task management

Willingness to learn

Integrity

Education

High School Diploma

Job description

Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking.

Why Allegiance Trucks?

Benefits

When joining our team, you will be working alongside the best in the business, helping us make Allegiance Trucks great! We are a veteran friendly organization that provides opportunities for additional training, career growth and advancement, as well as a comprehensive benefits package that includes:

• Competitive starting pay
• Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
• Generous Paid Time Off policy, including vacation, sick time and floating holidays
• 401(k) with Company match
• Support and encouragement for your continued advancement with additional training Allegiance Trucks is committed to equal opportunity for all employees and applicants.

The Lease and Rental Coordinator is a customer-facing position that handles the rental inbound and outbound aspects of the rental business as well as handles inbound and outbound service related calls for Lease and Rental customers.

Key Responsibilities

• Daily rental yard inventory and rental truck security for assigned rental yards
• Daily reconciliation of inventory yard checks with business system inventories
• Answer inbound and make outbound rental and service, related phone calls and emails
• Assist setting up new customers. Collect and review account applications
• Take reservations for rental trucks and balance inventory to make reservations
• Check in and check out rental trucks and perform inbound and outbound rental damage inspections
• Verify rental trucks have current inspections, licensing and permitting documents
• Oversee collection, verification and filing of Certificates of Insurance for rentals
• Assist to dispatch delivery drivers to move rental trucks and lease trucks
• Assist customers and service department by coordinating vendor service E.g., tows and road service
• Assist with A/R collections

What skills you’ll need to make an impact in this role:

• Maintain a professional environment to assure cleanliness, safety and customer focus.
• Communicate and cooperate with all department managers and personnel.
• Complete assigned tasks within allotted time frame.
• Display an aptitude to learn and advance.
• Display honesty in all company-related dealings

Education And Experience

• High School Diploma preferred
• 3+ years' experience in administrative support role
• High level of customer service disposition
• Detail orientation
• Ability to manage multiple priorities in fast paced environment

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.