Rental Fleet Coordinator

Joe Cooper CDJR of Shawnee; Yukon (OK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

AD&D

Disability

EAP

401(k)

PTO

Paid vacation

Paid holidays

Employee discounts

Job summary

Cooper Auto Group seeks a Rental Fleet Coordinator to manage daily rental fleet operations and provide a smooth experience for service customers requiring temporary vehicles.

You will handle vehicle tracking, documentation, and coordination with the service department, while ensuring fast, friendly service and accurate records. Previous dealership customer service or admin experience is valued.

Qualifications

• High school diploma or equivalent required.
• Customer service or administrative experience preferred.
• Automotive dealership experience is a plus.
• Valid driver's license with clean driving record required.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Proficient with basic computer applications and dealership software.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Maximize rental vehicle utilization and availability.
• Schedule rental vehicles based on customer and dealership needs.
• Ensure all rental vehicles are clean, fueled, and ready before pickup.
• Collect and verify all required customer information and documentation.
• Complete rental agreements and maintain rental records.
• Track vehicles on rent and coordinate timely returns.
• Inspect vehicles at check-out and return, document condition, mileage, fuel level.
• Coordinate cleaning, fueling, and maintenance for the rental fleet.
• Communicate professionally with customers on availability and returns.
• Serve as a backup cashier, assisting with checkout and payments.

Skills

Customer service

Administration

Communication

Organizational skills

Multitasking

Attention to detail

Computer skills

Driver's license

Dealership knowledge

Education

High school diploma

Tools

Dealership software

MS Office

Job description

Job Description

The Rental Fleet Coordinator is responsible for managing the day-to-day operation of the dealership's rental fleet while providing a smooth and professional experience for our service customers who require a temporary vehicle. This role involves administrative tasks, vehicle tracking, customer service, and coordination with the service department.

Key Responsibilities:

• Maximize rental vehicle utilization and availability.
• Schedule rental vehicles based on customer and dealership needs.
• Ensure all rental vehicles are clean, fueled, and ready before customer pickup.
• Collect and verify all required customer information and documentation.
• Complete rental agreements and maintain accurate rental records.
• Track vehicles currently on rent and coordinate timely returns.
• Inspect vehicles at check-out and return, documenting condition, mileage, and fuel level.
• Coordinate cleaning, fueling, and maintenance needs for the rental fleet.
• Communicate professionally with customers regarding rental availability, expectations, and returns.
• Serve as a backup cashier as needed, assisting with customer checkout, payments, and other cashier duties.
• Maintain an organized rental area and ensure customers receive a fast, friendly, and professional experience.

Qualifications:

• High school diploma or equivalent required.
• Previous customer service or administrative experience preferred.
• Automotive dealership experience is a plus.
• Valid driver's license and clean driving record required.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Proficient with basic computer applications and dealership software systems.
• Ability to multitask in a fast-paced environment.

Additional Information

Benefits for our full-time employees include but are not limited to: Medical, Dental, Vision, Life and AD&D Coverage, Disability, EAP, 401(k), PTO, Paid Vacation, Paid Holidays, and Employee Discounts.

_ Cooper Auto Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status._