Automotive Service Coordinator

Allegiance Trucks, LLC; Bridgeport (CT); On-site; USD 42,000 - 68,000; Full time

Job summary

Allegiance Trucks, LLC in Bridgeport, CT is seeking a Service Advisor to manage the shop schedule, inform customers about service updates, and coordinate with the service team on parts and repairs. The role focuses on ensuring smooth workflow and timely communication with customers and internal teams.

The ideal candidate is highly organized, customer-focused, and proficient with computers, with a preference for familiarity with auto and trucking operations.

Qualifications

• Must have High School Diploma or GED.
• Must be highly organized and detail oriented.
• Customer focused with strong interpersonal skills.
• Ability to solve complex problems and make sound decisions.
• Proficient with computers and common software.
• Familiarity with auto and trucking concepts is preferred.

Responsibilities

• Manage and oversee the shop's workflow and schedule.
• Call customers to advise about service changes or delivery times.
• Coordinate with service team on parts ordering and availability.
• Prepare repair orders by describing symptoms, problems, and causes, and required repairs.
• Check progress of repairs throughout the day.
• Handle inbound inquiries about work in progress via telephone.
• Review repair orders to ensure completion of work.
• Assist with other projects as needed.

Skills

Highly organized

Detail oriented

Customer focused

Problem solving

Computer savvy

Auto & trucking familiarity (preferred

Education

High School Diploma or GED

Job description

Allegiance Trucks, LLC in Bridgeport, CT is seeking a Service Advisor to manage the shop schedule, inform customers about service updates, and coordinate with the service team on parts and repairs. The role focuses on ensuring smooth workflow and timely communication with customers and internal teams.

The ideal candidate is highly organized, customer-focused, and proficient with computers, with a preference for familiarity with auto and trucking operations.