Renewals & Payments Account Advisor

Aarons; Christiansburg (VA); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Health insurance

401(k) matching

Descrizione del lavoro

Aaron's is seeking a Customer Account Advisor in Virginia to coach customers on lease renewals, build trusted relationships, and drive timely payments. The role involves phone and in-store interactions, updating records, and supporting the sales team to meet daily and monthly revenue targets.

Ideal candidates have 2 years of retail or customer service experience, strong communication skills, and the energy to multitask in a fast-paced environment. Local travel for in-home visits may be required.

Competenze

• Two years of retail or customer service experience preferred.
• Excellent interpersonal and communication skills.
• High energy with the ability to multitask and meet goals.

Mansioni

• Maintain and update customer accounts and document appointments.
• Contact customers who have not renewed leases, in home or by phone.
• Promote timely lease renewals and assist with monthly revenue goals.
• Support the sales team and manage merchandise returns as needed.
• Ensure vehicle and product handling safety and accuracy.

Conoscenze

Customer service

Communication

Interpersonal skills

Multitasking

Negotiation

Formazione

High School Diploma

Descrizione del lavoro

Aaron's is seeking a Customer Account Advisor in Virginia to coach customers on lease renewals, build trusted relationships, and drive timely payments. The role involves phone and in-store interactions, updating records, and supporting the sales team to meet daily and monthly revenue targets.

Ideal candidates have 2 years of retail or customer service experience, strong communication skills, and the energy to multitask in a fast-paced environment. Local travel for in-home visits may be required.