Renewals & Contracts Lead

Lever, Inc.; Washington (District of Columbia); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

FSA

Unlimited PTO

Paid Holidays

Referral Program

401(k) Matching

Recognition Programs

Job summary

Leadership Connect is seeking a detail‑oriented professional to own contract administration and renewal workflows, coordinating renewals across the client base and supporting Account Directors. The role also manages a personal book of on‑demand accounts, handling renewals, pricing discussions, onboarding, and client training.

Reporting into Revenue Operations, you will collaborate with Sales Leadership, Client Success, and Finance to monitor retention risk, document conversations in Salesforce,

Qualifications

• 2+ years of contract administration or renewal management experience.
• Experience in a B2B subscription model is a plus.

Responsibilities

• Own contract administration and renewal workflows across the team.
• Monitor renewal timelines and ensure on-time renewals.
• Manage a book of accounts and renewals, pricing discussions, and Salesforce notes.
• Provide onboarding and training support to client users.
• Maintain Salesforce documentation for account status and risk.
• Identify upsell opportunities within the book and coordinate with Success.

Skills

Contract admin

Renewal mgmt

Salesforce

Account management

Client success

Education

Bachelor's degree

Job description

Leadership Connect is seeking a detail‑oriented professional to own contract administration and renewal workflows, coordinating renewals across the client base and supporting Account Directors. The role also manages a personal book of on‑demand accounts, handling renewals, pricing discussions, onboarding, and client training.

Reporting into Revenue Operations, you will collaborate with Sales Leadership, Client Success, and Finance to monitor retention risk, document conversations in Salesforce,