Renewal & Growth Specialist for Sub-$10K Accounts

TeamViewer; Clearwater (FL); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Parental leave

Flexible PTO

Job summary

TeamViewer in the Americas is seeking a quota-carrying renewals specialist for sub-$10K enterprise accounts. You own renewals, forecast weekly, and drive expansion from within a high-volume book, collaborating with Account Managers and Account Executives.

The role is hybrid, with offices in Tampa, FL or Austin, TX, and base pay of $55,000–$65,000 USD plus bonuses and a comprehensive benefits package. You’ll help reduce churn, identify growth opportunities, and maintain Salesforce records with

Qualifications

• 1-3 years in a quota-carrying or pipeline-generating role in SaaS or technology
• Comfortable owning a number: retention and expansion targets, weekly forecasting
• High-volume organization: manage a large renewal book with cadence and CRM hygiene
• Curious and consultative: asks about roadmap, adoption, and what else the customer is solving
• Clear, confident communicator by phone, video, and email; handles objections
• Spanish or Portuguese is a plus

Responsibilities

• Own every renewal opportunity under $10K ARR assigned to you in Salesforce, from outreach through renewal closure, and forecast weekly
• Run a proactive renewal cycle with defined owner, plan, and next steps before due dates
• Grow book revenue through seat expansions, add-ons, and license upgrades (corporate, premium) and upsell opportunities
• Handle inbound purchase intents under $10K as the default owner and coordinate with the account owner
• Identify accounts with growth potential beyond $10K ARR and hand off to AE/AM when ready
• Drive adoption by showcasing features, guiding roadmap conversations, and conducting adoption reviews
• Triage support friction, route to the right owner, and escalate as needed
• Keep Salesforce up-to-date: stages, close dates, next steps, and handoffs
• Operate within the desk/account owner operating agreement: Specialist handles sub-$10K renewals; main owner retains strategic account

Skills

Quota carrying

Pipeline generation

SaaS

Communication skills

CRM hygiene

Spanish or Portuguese

Forecasting

Account management

Tools

Salesforce

Job description

TeamViewer in the Americas is seeking a quota-carrying renewals specialist for sub-$10K enterprise accounts. You own renewals, forecast weekly, and drive expansion from within a high-volume book, collaborating with Account Managers and Account Executives.

The role is hybrid, with offices in Tampa, FL or Austin, TX, and base pay of $55,000–$65,000 USD plus bonuses and a comprehensive benefits package. You’ll help reduce churn, identify growth opportunities, and maintain Salesforce records with