Remote Workers' Compensation Claims Specialist

The Hartford; Florida; Hybrid; USD 56,000 - 94,000; Full time

Job summary

The Hartford in the United States is hiring for Workers’ Compensation Claim roles at a representative level, with a Senior track available based on experience. The position emphasizes investigation, benefit oversight, and adherence to regulatory requirements, while delivering outstanding service to claimants.

Remote and hybrid work are available, with office days required for some locations. Responsibilities include timely investigations, data analysis, accurate disability calculations, and

Qualifications

• Prior workers’ compensation insurance claim handling is preferred.
• HS Diploma required, bachelor’s degree preferred.
• Demonstrated passion for delivering a superb customer experience.
• Excellent communication and organizational skills.

Responsibilities

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy.
• Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims.
• Leverage a network of professionals to facilitate our mission of restoring the lives of claimants.
• Provide exceptional customer service by establishing productive business relationships with customers.
• Utilize critical thinking to gather and analyze data to inform claim decisions.
• Provide accurate calculations of disability benefit rates and claim financial exposures.
• Leverage technology to achieve accurate and efficient claim outcomes.
• Demonstrate professional diplomacy during all customer interactions.
• Contribute to collaboration and continuous improvement to maximize performance.

Skills

WC claim handling

Communication skills

MS Office proficiency

Time management

Organizational skills

Customer service mindset

Education

HS Diploma

Bachelor's degree preferred

Tools

MS Office

Job description

The Hartford in the United States is hiring for Workers’ Compensation Claim roles at a representative level, with a Senior track available based on experience. The position emphasizes investigation, benefit oversight, and adherence to regulatory requirements, while delivering outstanding service to claimants.

Remote and hybrid work are available, with office days required for some locations. Responsibilities include timely investigations, data analysis, accurate disability calculations, and