Lead, Workers' Comp Claims – Hybrid/Remote

The Hartford; Town of Florida (NY); Hybrid; USD 86,000 - 130,000; Full time

Job summary

The Hartford is seeking a Team Leader in the Workers' Compensation claims group to guide investigations, determinations, and settlements while mentoring a claims team. You will drive compliance with policies and procedures and monitor performance to meet business goals.

The role offers a hybrid or remote work arrangement with opportunities to collaborate across office locations and regions. Compensation reflects market norms for a senior leadership role in U.S. workers' compensation claims.

Qualifications

• Leadership and staff development experience.
• Strong verbal and written communication across audiences.
• Analytical, with performance monitoring and action planning.
• Knowledge of medical terms is preferred.

Responsibilities

• Oversee claim investigations, disposition and settlement for workers' compensation claims.
• Manage claim inventories and allocate work to handlers.
• Monitor reserves, expenses and performance against budget.
• Provide training and coaching to staff to achieve goals.
• Ensure compliance with laws, regulations and ethics.
• Identify subrogation and recovery opportunities.

Skills

Leadership

Communication

Analytical thinking

Claims knowledge

Customer service

Education

Bachelor’s Degree preferred

Job description

The Hartford is seeking a Team Leader in the Workers' Compensation claims group to guide investigations, determinations, and settlements while mentoring a claims team. You will drive compliance with policies and procedures and monitor performance to meet business goals.

The role offers a hybrid or remote work arrangement with opportunities to collaborate across office locations and regions. Compensation reflects market norms for a senior leadership role in U.S. workers' compensation claims.