Remote Workers' Compensation Claims Specialist (MD)

The Hartford; Scottsdale (AZ); Remote; USD 62,000 - 94,000; Full time

Job summary

The Hartford is seeking a Claims Representative or Sr. Claim Representative to investigate and settle workers’ compensation claims remotely for Maryland residents.

You’ll provide customer-focused service, coordinate with doctors, attorneys and regulators, and ensure compliance with regulatory requirements while meeting timelines. You will work in a fast-paced environment, handling complex claims with data-driven decisions and strong communication.

Qualifications

• Excellent communication skills and negotiation abilities.
• Strong time management and organizational skills.
• Ability to meet productivity targets in a fast-paced environment.

Responsibilities

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy.
• Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims.
• Leverage a network of professional resources to facilitate our mission of restoring the lives of our claimants.
• Provide exceptional customer service by establishing and maintaining productive business relationships with customers.
• Utilize data to inform critical claim decisions and perform accurate disability benefit calculations.

Skills

Communication skills

Negotiation

Time management

Organization

MS Office

Education

HS Diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

The Hartford is seeking a Claims Representative or Sr. Claim Representative to investigate and settle workers’ compensation claims remotely for Maryland residents.

You’ll provide customer-focused service, coordinate with doctors, attorneys and regulators, and ensure compliance with regulatory requirements while meeting timelines. You will work in a fast-paced environment, handling complex claims with data-driven decisions and strong communication.