Remote Workers' Comp Claim Specialist

The Hartford; Alpharetta (GA); Hybrid; USD 56,000 - 94,000; Full time

Job summary

The Hartford in Alpharetta, GA is hiring for Claims Representative and Sr. Claims Representative roles. The positions involve investigating workers’ compensation claims, delivering excellent customer service, and ensuring payment accuracy.

Start date is January 19, 2027, with hybrid or remote work options and occasional in-office presence at select locations. Both levels require strong analytical and communication skills, with HS diploma required and a bachelor’s degree preferred.

Qualifications

• HS Diploma required; bachelor’s degree preferred.
• Experience handling workers’ compensation or similar claims is a plus.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy
• Provide benefit oversight and file disposition in line with statutory guidelines
• Leverage a network of professionals to facilitate claim resolutions
• Deliver exceptional customer service and maintain productive business relationships
• Analyze data to inform claim decisions and calculate disability benefit rates

Skills

Customer service

Analytical thinking

Communication

MS Office proficiency

Education

HS Diploma

Bachelor’s degree preferred

Tools

MS Office (Excel/Outlook/Word)

Job description

The Hartford in Alpharetta, GA is hiring for Claims Representative and Sr. Claims Representative roles. The positions involve investigating workers’ compensation claims, delivering excellent customer service, and ensuring payment accuracy.

Start date is January 19, 2027, with hybrid or remote work options and occasional in-office presence at select locations. Both levels require strong analytical and communication skills, with HS diploma required and a bachelor’s degree preferred.