Remote Workers' Comp Claims Specialist

The Hartford; Naperville (IL); Hybrid; USD 56,000 - 94,000; Full time

Job summary

The Hartford in Naperville, IL is seeking a Claims Representative or Sr. Claim Representative based on experience to investigate workers’ compensation claims, provide superb service, and ensure accurate settlements within regulatory guidelines.

The role offers hybrid or remote arrangements; offices in multiple locations including Naperville. Start date is January 19, 2027, with Monday–Friday core hours and a 5-week training plan.

Qualifications

• HS Diploma required; bachelor’s degree preferred.
• Experience in workers’ compensation claims is a plus.
• Excellent customer service mindset and relationship building.
• Strong organizational skills and ability to multitask.
• Excellent written and verbal communication; negotiation skills.
• Ability to adapt to changing workflows and environments.

Responsibilities

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy.
• Provide benefit oversight and ensure compliance with statutory guidelines for all claims.
• Leverage professional resources to facilitate claim resolution and restore claimants’ lives.
• Deliver exceptional customer service by building productive relationships with customers.
• Analyze data to inform critical claim decisions and calculate disability benefits.
• Utilize technology to achieve accurate and efficient claim outcomes.

Skills

Customer service

Communication skills

Time management

Claims experience

MS Office

Education

HS Diploma

Bachelor’s degree preferred

Tools

MS Office Suite

Job description

The Hartford in Naperville, IL is seeking a Claims Representative or Sr. Claim Representative based on experience to investigate workers’ compensation claims, provide superb service, and ensure accurate settlements within regulatory guidelines.

The role offers hybrid or remote arrangements; offices in multiple locations including Naperville. Start date is January 19, 2027, with Monday–Friday core hours and a 5-week training plan.