Remote Workers' Comp CSR & Case Scheduler

Dane Street; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Voluntary life insurance options

Short-term and long-term disability coverage

Generous paid time off policy

401k plan with company match

Apple equipment for remote work

Job summary

A fast-paced insurance firm in the United States is seeking a Customer Service Representative/IME Scheduler for their New York office. This role involves managing the intake of new cases, scheduling assignments, and ensuring deadlines are met while providing excellent client interaction. The ideal candidate has an Associate's Degree and business experience in a healthcare or insurance setting. The position offers remote work opportunities, comprehensive benefits, and a positive working environment.

Qualifications

• Business experience in a healthcare and/or insurance setting is preferred.
• Ability to apply critical thinking and manage time efficiently.
• Present exceptional communication skills.

Responsibilities

• Intake new cases and verify information.
• Assign/schedule cases based on specific guidelines.
• Monitor and track cases to meet deadlines.
• Update clients on cases in progress.

Skills

Exceptional communication skills

Critical thinking

Time management

Computer literacy

Typing skills

Education

Associate's Degree

Job description

A fast-paced insurance firm in the United States is seeking a Customer Service Representative/IME Scheduler for their New York office. This role involves managing the intake of new cases, scheduling assignments, and ensuring deadlines are met while providing excellent client interaction. The ideal candidate has an Associate's Degree and business experience in a healthcare or insurance setting. The position offers remote work opportunities, comprehensive benefits, and a positive working environment.