Remote CSR - Insurance Support & Growth Path

Matt Cresap - State Farm Agent; United States; Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency is seeking a Remote Customer Service Representative to deliver exceptional customer experiences. The role involves assisting clients with insurance inquiries and ensuring their needs are met. Candidates should have solid customer service skills and be willing to obtain necessary licenses. The position offers flexibility with full-time or part-time options and a supportive team environment.

Qualifications

• Must be dependable.
• Must have or be willing to obtain a property and casualty license.
• Pass a state and federal background check.

Responsibilities

• Provide prompt and friendly customer service.
• Respond to underwriting requests.
• Answer agency inbound calls.
• Identify gaps in coverage and offer products.
• Assist in contacting customers for documentation.

Skills

Customer service

Excellent communication skills

Computer proficiency

Good work ethic

Adaptability

Job description

A local insurance agency is seeking a Remote Customer Service Representative to deliver exceptional customer experiences. The role involves assisting clients with insurance inquiries and ensuring their needs are met. Candidates should have solid customer service skills and be willing to obtain necessary licenses. The position offers flexibility with full-time or part-time options and a supportive team environment.