Remote Insurance Support & Sales Advocate

MCI; Missouri; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth Opportunities

Fun Work Environment

Incentives & Rewards

Paid Training

Job summary

MCI is seeking dedicated individuals for a remote customer service role where you will interact with customers nationwide to address support issues and ensure a positive experience. The position requires excellent communication and organizational skills, along with the ability to multitask and manage customer needs effectively.

This role offers significant benefits such as paid time off, health coverage after 60 days, and opportunities for career growth. Successful candidates will be customer-oriented and capable of navigating a fast-paced work environment.

Qualifications

• Must be 18 years of age or older.
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely manner.
• Utilize knowledge base and training to answer customer questions.
• Accurately document and process customer orders.

Skills

Organizational skills

Written communication

Oral communication

Customer service orientation

Problem-solving

Typing speed (20+ words a minute)

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking dedicated individuals for a remote customer service role where you will interact with customers nationwide to address support issues and ensure a positive experience. The position requires excellent communication and organizational skills, along with the ability to multitask and manage customer needs effectively.

This role offers significant benefits such as paid time off, health coverage after 60 days, and opportunities for career growth. Successful candidates will be customer-oriented and capable of navigating a fast-paced work environment.