Remote IME Operations Lead

Ethos Risk Services; Irving (TX); Remote; USD 55,000 - 75,000; Full time

Job summary

Ethos Risk Services in the United States is seeking a full-time IME Assistant Operations Manager (REMOTE) to coordinate communications with claimants, attorneys, providers, and clients, ensuring post-scheduling activities are completed accurately and on time. The role demands exceptional organization and customer service.

The ideal candidate will have 1–3 years of relevant administrative or healthcare support experience, strong multitasking abilities, and a commitment to confidentiality and

Qualifications

• High school diploma or equivalent required.
• Associate degree in Business Administration, Healthcare Administration, or related field preferred.

Responsibilities

• Appointment Coordination – Conduct courtesy and reminder calls, distribute documentation, confirm details.
• Provider Communication – Coordinate with physician offices to confirm appointments and reports.
• Provider Relations – Partner with physicians to secure availability and documentation.
• Client Updates – Communicate attendance and status updates to clients.
• Ancillary Service Coordination – Arrange transportation and interpretation as needed.
• Team Support & Collaboration – Assist Operations Manager and coordinate with internal teams, clients, and providers.
• Compliance & Quality Assurance – Ensure adherence to client requirements, policies, statutes, deadlines, and confidentiality.

Skills

Communication skills

Organizational skills

Multitasking

Discretion & confidentiality

Microsoft Office proficiency

Education

High school diploma

Associate degree preferred

Tools

Microsoft Office Suite

Job description

Ethos Risk Services in the United States is seeking a full-time IME Assistant Operations Manager (REMOTE) to coordinate communications with claimants, attorneys, providers, and clients, ensuring post-scheduling activities are completed accurately and on time. The role demands exceptional organization and customer service.

The ideal candidate will have 1–3 years of relevant administrative or healthcare support experience, strong multitasking abilities, and a commitment to confidentiality and