Remote Insurance Customer Service Specialist

Jdinsurancepdx; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

A reputable insurance agency is seeking a Customer Service Representative to enhance customer experiences and support policy management remotely. The role requires strong communication skills and previous customer service experience. You will assist with inquiries, process claims, and maintain records, all while contributing to a community-focused agency. Benefits include excellent health coverage and 401(k) matching. Ideal for motivated individuals looking to grow in a rewarding career environment.

Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Detail-oriented and able to manage multiple tasks.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A reputable insurance agency is seeking a Customer Service Representative to enhance customer experiences and support policy management remotely. The role requires strong communication skills and previous customer service experience. You will assist with inquiries, process claims, and maintain records, all while contributing to a community-focused agency. Benefits include excellent health coverage and 401(k) matching. Ideal for motivated individuals looking to grow in a rewarding career environment.