Insurance Customer Service Representative (Part Time Remote)

Thrivas; Kissimmee (FL); Remote; USD 17,000 - 22,000; Part time

Benefits offered by this job

Remote work

Flexible schedule

Part-time hours

Job summary

Thrivas is seeking a Part Time Customer Service Representative for a remote role with an established insurance company. You will handle inbound calls from claimants, complete a brief intake questionnaire, and create new claimant records with accurate data entry.

The ideal candidate enjoys talking on the phone, has strong typing skills, and can stay focused in a regulated environment. This part-time, remote role offers flexible hours and administrative support duties.

Qualifications

• Experience in call center customer service or front desk roles.
• Ability to perform accurate data entry and maintain records.
• Strong verbal communication and listening skills.
• Comfortable working in a regulated environment with compliance focus.

Responsibilities

• Take inbound calls from claimants and provide courteous assistance.
• Complete intake questionnaire and initiate new claimant records.
• Perform data entry and maintain accurate client information.
• Provide basic administrative support and ensure data compliance.

Skills

Strong typing

Data entry

Phone communication

Attention to detail

Job description

An established insurance company is currently hiring a Part Time Customer Service Representative for a remote job. The position is part time and the work schedule is flexible.

The company is seeking an individual who has worked as a call center customer service representative, front desk receptionist or possibly performing client intake in a professional office or similar. The position is best suited for a mature person who enjoys speaking with people on the phone and has data entry clerk experience.

The Customer Service Rep will take inbound calls from individuals who have a claim. You will go through a simple intake questionnaire and create a new record for each claimant. You must have strong typing skills and the ability to clearly communicate over the phone. This is a highly regulated industry where compliance is stressed. This requires applicants to be focused and detailed. You will answer phones, perform data entry and assist with basic administrative support.