Remote Wireless Customer Support Specialist

afniexternalcareers; South Carolina; Hybrid; USD 20,000 - 21,000; Full time

Benefits offered by this job

Paid training

Health insurance

Vision & dental benefits

401k with matching

Tuition reimbursement

Paid time off

Bonus

Job summary

Afni is hiring for remote wireless customer service roles in the United States. You will handle inbound calls, troubleshoot with product knowledge, and resolve account issues with empathy and efficiency.

The position requires 12 weeks of paid training, weekend/holiday shifts, and reliable home internet. Expect a supportive environment with opportunities to learn, grow, and advance within Afni.

Qualifications

• 1 year of customer service or sales experience preferred
• Minimum 12 weeks of paid training
• Available for 8-hour shifts including weekends and holidays
• Must pass background screening and be legally eligible to work in the U.S.

Responsibilities

• Deliver world-class inbound wireless customer service with empathy and efficiency
• Process orders and update customer accounts and records
• Navigate multiple systems while maintaining accuracy and attention to detail

Skills

Excellent communication

Active listening

Multitasking

Call center experience

Education

GED or High School Diploma

Job description

Afni is hiring for remote wireless customer service roles in the United States. You will handle inbound calls, troubleshoot with product knowledge, and resolve account issues with empathy and efficiency.

The position requires 12 weeks of paid training, weekend/holiday shifts, and reliable home internet. Expect a supportive environment with opportunities to learn, grow, and advance within Afni.