Remote Wireless Customer Service Pro - Training & Growth

Afni, Inc.; Atlanta (GA); Remote; USD 19,975 - 20,664; Full time

Benefits offered by this job

Paid personal time off

Health/vision/dental benefits

401k with matching contributions

Tuition reimbursement program

Job summary

Afni, Inc. in Atlanta, Georgia, is seeking dedicated individuals for wireless customer service roles. The position involves handling inbound calls and providing support for customer accounts.

Ideal candidates should have exceptional communication skills, customer service experience, and the ability to thrive in a remote environment. Afni offers paid training, health benefits, and a supportive team culture.

Qualifications

• Minimum 1 year in a customer service or sales role.
• Minimum of 6 months in a call center virtual setting.
• Available for 12 weeks of paid training.
• Must pass a background screening.
• Must be legally permitted to work in the United States.

Responsibilities

• Deliver world-class customer service to inbound callers.
• Troubleshoot and solve customer concerns with empathy.
• Process orders and update accounts effectively.

Skills

Exceptional communication skills

Active listening skills

Problem-solving

Self-motivated with strong work ethic

Effective time management

Education

GED or High School Diploma

Job description

Afni, Inc. in Atlanta, Georgia, is seeking dedicated individuals for wireless customer service roles. The position involves handling inbound calls and providing support for customer accounts.

Ideal candidates should have exceptional communication skills, customer service experience, and the ability to thrive in a remote environment. Afni offers paid training, health benefits, and a supportive team culture.