Remote Customer Support Agent — Growth & Training Focus

afniexternalcareers; Town of Texas (WI); Hybrid; USD 19,000 - 22,000; Full time

Benefits offered by this job

Paid training

Health, vision, dental benefits

401k with matching

Tuition reimbursement

Remote work

Job summary

Afni is hiring for a wireless customer service role. You will handle inbound calls, troubleshoot accounts, and deliver world‑class service with empathy and efficiency.

We offer 12 weeks of paid training, remote work, and benefits including health, vision, dental, 401k with matching, and tuition reimbursement. Must be US‑eligible, 18+, with a GED or HS diploma, and free to work in the United States.

Qualifications

• 1 year of customer service or sales experience, with call center exposure.
• Must pass a background screening, be at least 18 years old, and be eligible to work in the United States.
• Available for 12 weeks of paid training with 8-hour shifts, including weekends and holidays (07:00–01:00 CST).
• Ability to work from a home office with reliable internet and a quiet workspace.

Responsibilities

• Handle mainly inbound wireless customer service calls.
• Troubleshoot and resolve account issues with empathy and efficiency.
• Process orders and update accounts/records; multitask across multiple systems.

Skills

Communication

Active listening

Customer service

Multitasking

Time management

Education

GED or High School Diploma

Tools

CRM software

Job description

Afni is hiring for a wireless customer service role. You will handle inbound calls, troubleshoot accounts, and deliver world‑class service with empathy and efficiency.

We offer 12 weeks of paid training, remote work, and benefits including health, vision, dental, 401k with matching, and tuition reimbursement. Must be US‑eligible, 18+, with a GED or HS diploma, and free to work in the United States.