Remote Wireless Support Specialist - Paid Training

Afni, Inc.; United States; Remote; USD 19,975 - 20,664; Full time

Benefits offered by this job

Training program

Paid time off

Paid sick time

Health/vision/dental benefits

401k with matching

Tuition reimbursement

Job summary

Afni, Inc. is seeking individuals for wireless customer service roles operating remotely. You will handle inbound calls, assist with account questions, and process orders while maintaining accuracy and empathy.

Training is provided, with paid time off and benefits after eligibility. This position requires a reliable home office environment and the ability to work varied shifts. Applicants should have 1 year in customer service or sales, strong communication, and a readiness to pass a background

Qualifications

• Exceptional communication and active listening required.
• Customer service or sales experience: 1 year minimum.
• Willingness to work 8-hour shifts, including weekends.
• Must pass background screening; 18+; GED or HS diploma.
• Able to work from a home office with quiet environment.

Responsibilities

• Handle inbound wireless account support calls.
• Process orders and update customer records.
• Troubleshoot account issues with empathy and efficiency.
• Maintain accuracy across multiple systems.
• Meet training program requirements and schedule.

Skills

Communication

Active listening

Customer service

Problem solving

Multitasking

Time management

Home office

Background check

Education

GED or High School Diploma

Job description

Afni, Inc. is seeking individuals for wireless customer service roles operating remotely. You will handle inbound calls, assist with account questions, and process orders while maintaining accuracy and empathy.

Training is provided, with paid time off and benefits after eligibility. This position requires a reliable home office environment and the ability to work varied shifts. Applicants should have 1 year in customer service or sales, strong communication, and a readiness to pass a background