Remote WiFi & IoT Programs Lead

BH Management Services, LLC

Iowa City (IA)

Remote

USD 80,000 - 87,000

Full time

7 days ago

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Job summary

BH Management Services, LLC is seeking a Resident WiFi Connectivity Program Manager to lead the strategic development and execution of Internet, IoT, and Smart Home programs across a large portfolio of communities. You will partner with Property Operations, Marketing, IT, and external vendors to maximize performance and improve resident experiences.

The role requires managing multiple initiatives, driving adoption, and ensuring on-budget execution.

Qualifications

Previous WiFi experience is required.
Experience with SmartHome technology, devices, and systems is preferred but not required.

Responsibilities

Lead and execute the Resident Internet and Smart Technology Program strategy across the portfolio, aligning with organizational goals and performance targets.
Develop initiatives that improve operational efficiency, increase resident adoption and satisfaction, and drive financial performance.
Define, track, and report on program goals, KPIs, and performance metrics to internal stakeholders and executive leadership.
Evaluate program effectiveness using data, industry insights, and stakeholder feedback; recommend and implement enhancements.
Ensure consistent program execution and standards across all markets and communities.