Remote Weekend InfraOps Analyst Night Shift

Synergis; Naperville (IL); Remote; USD 41,000 - 58,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k

Commuter benefits

Job summary

Synergis is seeking an IT Operations/Support professional for a 12+ month contract. The role covers monitoring, diagnosing, and resolving issues across Windows, Unix/Linux, web apps, and databases, with a weekend night schedule and remote work local to Naperville.

You will document resolutions, coordinate with vendors and teams, and pursue process improvements. Up to $36/hr on a W2 basis, requiring strong troubleshooting and communication skills.

Qualifications

• Fundamental knowledge of infrastructure event management tools and frontline support tools and resources.
• In-depth knowledge of computing systems troubleshooting techniques and concepts.
• Practical experience working with computing systems and associated alarm information.
• Working knowledge of Windows physical, virtual, and clustered servers; UNIX/Linux servers; and Exchange servers.
• Working knowledge of SQL databases and Oracle databases.
• Working knowledge of production application support tools and automated schedulers, including CA AutoSys and BMC Control-M.
• Strong analytical, troubleshooting, organizational, communication, listening, and comprehension skills.

Responsibilities

• Monitor, diagnose, and resolve issues across Windows, Unix/Linux, web applications, enterprise storage, Oracle databases, and SQL Server databases.
• Provide centralized monitoring and first‑line problem diagnosis and resolution for computing systems, including batch streams on Windows and Unix/Linux systems.
• Track and document issues and resolutions in detail as a permanent record.
• Monitor backup processes associated with disaster recovery for business‑critical applications.
• Provide first‑line problem determination and recovery for abnormal application terminations.
• Coordinate repair efforts with external vendors, companies, and internal systems groups.
• Identify process improvement opportunities involving frontline tools, processes, and troubleshooting documentation.

Skills

Infrastructure event management

Frontline support tools

Systems troubleshooting

Windows/UNIX/Linux knowledge

SQL & Oracle databases

AutoSys & Control-M

Analytical skills

Communication skills

Education

Computer Science or related field

Tools

CA AutoSys

BMC Control-M

Job description

Synergis is seeking an IT Operations/Support professional for a 12+ month contract. The role covers monitoring, diagnosing, and resolving issues across Windows, Unix/Linux, web apps, and databases, with a weekend night schedule and remote work local to Naperville.

You will document resolutions, coordinate with vendors and teams, and pursue process improvements. Up to $36/hr on a W2 basis, requiring strong troubleshooting and communication skills.