Remote Website Performance Lead & Client Growth

Team Velocity Marketing; Seattle (WA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid vacation

Wellness programs

Job summary

Team Velocity Marketing is seeking a Website Performance Manager (WPM) to own relationships for automotive dealership clients and drive proactive website strategy. You will manage a portfolio, triage issues, and present feature requests to leadership, while leveraging Salesforce for case tracking and growth opportunities.

The role requires 2–3 years in automotive digital marketing or related fields, strong analytics, and fluency with HTML/CSS and Google Analytics.

Qualifications

• BS/BA in related discipline OR an equivalent combination of education and work experience
• A minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management experience
• Demonstrated understanding of dealership operations, proven experience and demonstrated ability to effectively work with all levels within the dealership, required
• Demonstrated working knowledge of digital marketing strategy for websites and advertising (SEM, display, SEO, Google Ads, Bing, etc.), required
• Demonstrated written, verbal, and phone communication, and interpersonal skills
• Demonstrated customer service skills and outstanding relationship management capabilities
• Highly motivated self-starter capable of working in a team environment
• Demonstrated knowledge in using Salesforce
• Proficient with MS Office – Word, Excel & PowerPoint
• Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics
• Solid analytical skills and data-driven thinking
• Possess the skills and ability to work independently

Responsibilities

• Build and maintain relationships with a portfolio of clients and ensure customers’ needs guide priorities
• Manage a full and/or complex account load
• Speak with customers to articulate user problems and triage issues
• Execute monthly reporting including KPIs, Google Analytics, SEO and priorities
• Assess and present new feature requests to leadership
• Communicate priorities, timelines and deadlines effectively
• Utilize Salesforce to create backlogs, track cases and monitor efficiency
• Drive portfolio growth via upsell, expansion and upgrades
• Ensure external client retention and manage progress of accounts
• Collaborate with departments to support both reactive and proactive service
• Provide recommendations on site performance and enhancements

Skills

Communication skills

Interpersonal skills

Analytical thinking

Data-driven

Self-motivation

Relationship management

Team collaboration

Education

BS/BA in related discipline or equivalent

Tools

Salesforce

MS Office

Google Analytics

HTML

CSS

Job description

Team Velocity Marketing is seeking a Website Performance Manager (WPM) to own relationships for automotive dealership clients and drive proactive website strategy. You will manage a portfolio, triage issues, and present feature requests to leadership, while leveraging Salesforce for case tracking and growth opportunities.

The role requires 2–3 years in automotive digital marketing or related fields, strong analytics, and fluency with HTML/CSS and Google Analytics.