Remote Website Performance Manager – Automotive Growth

Team Velocity Marketing; Austin (TX); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Wellness program

Job summary

Team Velocity Marketing is seeking a Website Performance Manager to lead the strategy and delivery of our website products for automotive dealership clients. You will build relationships, triage issues, and drive enhancements while maintaining customer happiness.

The ideal candidate has automotive digital marketing or agency experience, strong dealership operations knowledge, and hands-on experience with website analytics, SEO, and Salesforce.

Qualifications

• BS/BA in related discipline or an equivalent combination of education and work experience.
• A minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency and/or automotive retail management experience
• Demonstrated understanding of dealership operations, proven experience and demonstrated ability to effectively work with all levels within the dealership
• Demonstrated working knowledge of digital marketing strategy for websites and advertising (SEM, display, SEO, Google Ads, Bing, etc.)
• Demonstrated written, verbal, and phone communication, and interpersonal skills
• Demonstrated customer service skills and outstanding relationship management capabilities
• Highly motivated self-starter capable of working in a team environment
• Knowledge of Salesforce and MS Office; PowerPoint
• Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics
• Solid analytical skills and data-driven thinking
• Ability to work independently

Responsibilities

• Build and maintain relationships with a portfolio of clients and ensure customers’ needs are the driving force behind every priority, decision, and activity
• Responsible for a full and/or complex account load
• Speak with customers to understand and articulate user problems that Team Velocity is uniquely positioned to solve, while triaging and prioritizing bugs and issues
• Execute monthly reporting with your customer to ensure a healthy and satisfied relationship, including KPIs, Google Analytics, and SEO
• Assess, prioritize, and present new feature requests received from customers to leadership
• Communicate priorities, timelines and deadlines, providing guidance beyond what is asked
• Leverage Salesforce to create product backlogs, track cases, and monitor team efficiency
• Work with Customer Success to drive portfolio growth via upsell, expansion and upgrades
• Responsible for external client retention by managing progress and results of all accounts
• Coordinate with inter-departmental teams to support proactive and reactive service for dealers
• Provide recommendations regarding site performance and enhancements via services and third-party advisements

Skills

Automotive marketing

Automotive agency

Automotive retail

Dealership ops

Website strategy

Advertising

Salesforce

Google Analytics

HTML/CSS

Data analysis

MS Office

Education

BS/BA or equivalent

Tools

Salesforce

Google Analytics

Excel/Office

Job description

Team Velocity Marketing is seeking a Website Performance Manager to lead the strategy and delivery of our website products for automotive dealership clients. You will build relationships, triage issues, and drive enhancements while maintaining customer happiness.

The ideal candidate has automotive digital marketing or agency experience, strong dealership operations knowledge, and hands-on experience with website analytics, SEO, and Salesforce.