Remote Warranty Claims Specialist

Koch Business Solutions, LP; Scottsdale (AZ); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life Insurance

AD&D

Disability

Retirement

Paid vacation/time off

Educational assistance

Job summary

DEPCOM Power, a Koch Engineered Solutions company, seeks a Warranty Specialist to manage and close warranty claims across multiple projects. You will coordinate remediation planning, scheduling, execution, and documentation, while communicating with internal teams, vendors, and project owners.

The role emphasizes accurate record-keeping in CMMS, escalation of blockers, and ensuring safety and efficiency per established processes. Remote eligibility within the U.S. is offered.

Qualifications

• Experience coordinating projects, service work, warranty claims, or related workflows.
• Experience managing multiple concurrent workstreams with schedules, deadlines and actions.
• Experience coordinating work across internal teams and external stakeholders.
• Experience using business software to maintain records, schedules, work orders, claims, or similar documentation.
• Ability to identify and escalate barriers or risks affecting execution.

Responsibilities

• Own assigned warranty claims from intake through closeout, including review, planning, scheduling and execution coordination.
• Maintain accurate claim records in CMMS with status updates and closeout documentation.
• Coordinate with internal departments, technicians, site supervisors, vendors and other resources.
• Identify barriers or risks and elevate unresolved issues with necessary information to support decisions.
• Maintain timely communication with third-party providers and project owners regarding claim status and closeout.
• Coordinate material requests through the Smartsheet process and keep remediation calendar up to date.
• Track multiple active claims and identify recurring issues to improve warranty processes.

Skills

Project coordination

Warranty claims management

Cross-functional collaboration

Stakeholder communication

Documentation

Tools

CMMS

Smartsheet

ERP systems

Job description

DEPCOM Power, a Koch Engineered Solutions company, seeks a Warranty Specialist to manage and close warranty claims across multiple projects. You will coordinate remediation planning, scheduling, execution, and documentation, while communicating with internal teams, vendors, and project owners.

The role emphasizes accurate record-keeping in CMMS, escalation of blockers, and ensuring safety and efficiency per established processes. Remote eligibility within the U.S. is offered.