Remote Virtual Tax Expert (CPA/EA/Attorney)

Intuit, Inc.; Washington (District of Columbia); Remote; USD 37,000 - 47,000; Full time

Benefits offered by this job

Bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a highly motivated tax professional to guide customers through TurboTax processes. The role is virtual, using video software to assist clients with federal and state tax returns, tax advice, and product inquiries.

Candidates must have an active credential (CPA/EA/Attorney) and strong communication skills, with a minimum of 2+ years of experience and PTIN readiness. The position emphasizes customer empathy, accuracy, and adherence to policies.

Qualifications

• Active unrestricted credential: EA, CPA, or practicing attorney with tax experience.
• 2+ years of federal and state 1040 prep experience for at least 30 clients per season.
• Must hold or obtain state licenses/pass PTIN/related licenses.

Responsibilities

• Assist TurboTax customers in tax preparation and advice via video to ensure accurate returns.
• Provide full service return preparation and signature as needed.
• Explain tax terms and guide customers using government resources and company policies.

Skills

Tax preparation

Customer service

Video conferencing

Bilingual English/Spanish

Tools

Commercial tax software

Job description

Intuit, Inc. seeks a highly motivated tax professional to guide customers through TurboTax processes. The role is virtual, using video software to assist clients with federal and state tax returns, tax advice, and product inquiries.

Candidates must have an active credential (CPA/EA/Attorney) and strong communication skills, with a minimum of 2+ years of experience and PTIN readiness. The position emphasizes customer empathy, accuracy, and adherence to policies.