Remote Tax Expert — CPA/EA/Attorney Guidance Pro

Intuit, Inc.; Wilmington (DE); Remote; USD 34,000 - 51,000; Full time

Benefits offered by this job

Bonus eligibility

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a highly motivated tax professional with an active credential (CPA/EA/Practicing Attorney) to assist TurboTax customers with expert tax guidance and full-service return preparation in a virtual setting.

You will interact via video, deliver clear explanations, and ensure accuracy using government resources and internal expertise. The role emphasizes strong communication, adherence to Circular 230, and the ability to meet KPIs while delivering excellent customer service.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with tax preparation experience and tax knowledge.
• 2+ years preparing federal/state 1040 returns for 30+ clients per season using tax software.
• Must possess or obtain related state licenses/certificates.
• Must possess an active PTIN.

Responsibilities

• Virtual, customer-facing role using video communications to interact with customers.
• Assist TurboTax customers with tax returns, including advice, full service preparation, and signatures.
• Provide clear explanations of tax terms using everyday language.
• Research using government sites and professional resources to deliver accurate answers.

Skills

Tax knowledge

Customer service

Video communications

Bilingual English/Spanish

PTIN possession

Credential: CPA/EA/Attorney

Tech-savvy

Tools

Commercial tax preparation software

Job description

Intuit, Inc. is seeking a highly motivated tax professional with an active credential (CPA/EA/Practicing Attorney) to assist TurboTax customers with expert tax guidance and full-service return preparation in a virtual setting.

You will interact via video, deliver clear explanations, and ensure accuracy using government resources and internal expertise. The role emphasizes strong communication, adherence to Circular 230, and the ability to meet KPIs while delivering excellent customer service.