Remote Video Relay Interpreter (ASL/English) – Flexible

Purple Communications, Inc.

Florida

Remote

USD 34,000 - 48,000

Part time

2 days ago
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Benefits offered by this job

401(k) Match
Employee Assistance Program
Massage Reimbursement
Community work

Job summary

Purple Communications, Inc. seeks a ZP Flex Interpreter to provide high-quality American Sign Language interpretation via video in a call center environment. You must be fluent in ASL and spoken English and adhere to NAD-RID Code of Professional Conduct.

This role covers 15 hours of interpreting over a 6-week cycle, with remote telehealth duties and optional onsite work based on needs. Responsibilities include delivering effective VRS/VRI, delivering excellent customer service, maintaining

Qualifications

  • Must be fluent in American Sign Language and spoken English.
  • Must pass interpreting skills assessment.
  • Must attend and complete New Hire Training (40 hours).
  • Thorough knowledge of NAD-RID Code of Professional Conduct.
  • Three to five years interpreting experience preferred but not required.

Responsibilities

  • Provide effective video relay service and video remote interpreting for consumers.
  • Support and model the company's mission and values.
  • Provide excellent customer service with a respectful professional attitude.
  • Maintain punctuality and preparedness for shifts and accurate record keeping.
  • Adhere to FCC regulations and company policies.
  • Demonstrate adaptability to new technologies and multitask between interpreting and video use.
  • Participate in training for Professional Development.
  • Exhibit ability to meet performance expectations with minimal supervision.
  • Work effectively in a fast-paced, dynamic environment.
  • Interpreting onsite when required, with vehicle/insurance if needed.

Skills

Fluent ASL
Spoken English
Interpreting skills
NAD-RID Code knowledge
Customer service
Punctuality
Professional conduct

Job description

Purple Communications, Inc. seeks a ZP Flex Interpreter to provide high-quality American Sign Language interpretation via video in a call center environment. You must be fluent in ASL and spoken English and adhere to NAD-RID Code of Professional Conduct.

This role covers 15 hours of interpreting over a 6-week cycle, with remote telehealth duties and optional onsite work based on needs. Responsibilities include delivering effective VRS/VRI, delivering excellent customer service, maintaining

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