Part-Time Video Relay Interpreter - Flexible Hours

Purple Communications, Inc; Asheville (NC); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Telehealth Plan

Community work

Flexible scheduling

401(k) Retirement Savings Plan with i=

Job summary

Purple Communications, Inc. seeks a Flex Interpreter to provide high quality American Sign Language interpreting through video in a call center. Interpreters must be fluent in ASL and spoken English and adhere to NAD-RID Code.

Responsibilities include providing video relay and interpreting services, delivering excellent customer service, and maintaining professionalism. Onsite interpreting may be offered as needed; driving may be required in some cases.

Qualifications

• Fluent ASL and spoken English language skills.
• Able to provide accurate interpretation.
• Good understanding of Deaf culture.
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
• Three to five years experience in interpreting (preferred but not required).
• As applicable, state licensure of state-required credentials.
• You must be 18 years or older to apply.

Responsibilities

• Provide effective video relay service and video remote interpreting for consumers.
• Support and model the company's mission and values.
• Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues.
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping.
• Adhere to all policies and procedures as outlined by the company and all FCC regulations.
• Demonstrate the ability to adapt quickly to new and changing technologies.
• Multi task between interpreting effectively and utilizing video.
• Participate in company sponsored training for Professional Development.
• Exhibit the ability to meet performance expectations with minimal supervision.
• Possess the ability to work effectively in a fast paced, dynamic environment.
• Demonstrate strong interpersonal skills in all settings.
• Onsite interpreting for consumers will be offered based on business need but is not required. Where driving is required for onsite work, access to a vehicle, valid driver's license and required insurance is necessary.

Skills

ASL fluency

English fluency

Accurate interpretation

Deaf culture knowledge

NAD-RID code adherence

Interpreting experience

State licensure

Age 18+

Job description

Purple Communications, Inc. seeks a Flex Interpreter to provide high quality American Sign Language interpreting through video in a call center. Interpreters must be fluent in ASL and spoken English and adhere to NAD-RID Code.

Responsibilities include providing video relay and interpreting services, delivering excellent customer service, and maintaining professionalism. Onsite interpreting may be offered as needed; driving may be required in some cases.