Remote Veterans Care Scheduler

International SOS Government Medical Services; Stillwater (OK); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health & Welfare (SCA)

Job summary

International SOS Government Medical Services is seeking an Administrative Scheduling Specialist to support Veterans across the U.S. This remote role coordinates appointments and referrals within a healthcare network to ensure timely access to care.

You will maintain accurate patient records, communicate with Veterans and providers, and work within healthcare systems. This full-time, remote position is based near Oklahoma City, with Monday–Friday hours.

Qualifications

• High school diploma or GED required.
• At least six months of customer service experience.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or Permanent Resident Card required.
• Ability to successfully complete the required background screening, including a Public Trust determination.
• Ability to sit or stand for prolonged periods and occasionally bend, stoop, or lift up to 15 pounds.

Responsibilities

• Schedule, track, and manage appointments while completing required pre-appointment and follow-up communications.
• Process and monitor referrals and coordinate authorized care with community healthcare providers.
• Maintain accurate patient demographic, insurance, emergency-contact, and administrative information.
• Review and process health records, electronic orders, referrals, appointment updates, faxes, and other documentation using required healthcare systems.
• Respond professionally to calls and messages from Veterans, family members, healthcare providers, and internal teams.
• Manage assigned work independently, meet established workload and timeliness expectations, protect confidential information, and escalate…

Skills

Customer service

Typing 50 wpm

Medical terminology basics

Education

High school diploma or GED

Tools

Healthcare scheduling systems

Job description

International SOS Government Medical Services is seeking an Administrative Scheduling Specialist to support Veterans across the U.S. This remote role coordinates appointments and referrals within a healthcare network to ensure timely access to care.

You will maintain accurate patient records, communicate with Veterans and providers, and work within healthcare systems. This full-time, remote position is based near Oklahoma City, with Monday–Friday hours.