Remote Medical Scheduling & Veterans Support Specialist

International SOS Government Medical Services; Colorado; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health & Welfare benefits

401k plan

Paid time off

Annual bonus

Job summary

International SOS Government Medical Services is seeking an administrative scheduling specialist to support Veterans across the United States. You will coordinate appointments, process referrals, and maintain accurate records to ensure timely access to care within a remote team.

The role emphasizes scheduling integrity, data accuracy, and professional communication with Veterans and healthcare providers while complying with privacy and security policies.

Qualifications

• High school diploma or GED required.
• At least six months of customer service experience.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or Permanent Resident Card required.
• Ability to pass background screening, including Public Trust.
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.

Responsibilities

• Schedule, track, and manage appointments with pre- and post-communication.
• Process referrals and coordinate care with community providers.
• Maintain accurate patient demographics, insurance, and emergency contacts.
• Review and process health records and referrals using healthcare systems.
• Respond professionally to calls and messages from Veterans, family, providers, and teams.
• Handle workload independently, meet deadlines, and protect confidential information.

Skills

Customer service

Typing speed 50 wpm

Medical terminology

Background check

U.S. citizenship or PR

Education

High school diploma or GED

Tools

Healthcare scheduling systems

Job description

International SOS Government Medical Services is seeking an administrative scheduling specialist to support Veterans across the United States. You will coordinate appointments, process referrals, and maintain accurate records to ensure timely access to care within a remote team.

The role emphasizes scheduling integrity, data accuracy, and professional communication with Veterans and healthcare providers while complying with privacy and security policies.