Remote Veteran Care Scheduling Coordinator

International SOS Government Medical Services; Utah; On-site; USD 21,000 - 30,000; Full time

Job summary

International SOS Government Medical Services seeks an administrative scheduling specialist to support Veterans’ healthcare journeys by coordinating appointments, processing referrals, and maintaining accurate records.

This remote role, within 50 miles of Salt Lake City, UT, requires coordinating with Veterans and providers, handling pre-appointment communications, and ensuring timely access to care while protecting patient information.

Qualifications

• High school diploma or GED required.
• At least six months of customer service experience.
• Ability to type at least 50 words per minute.
• Basic knowledge of medical terminology.
• U.S. citizenship or Permanent Resident Card required.
• Ability to complete required background screening including Public Trust.
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.

Responsibilities

• Schedule, track, and manage appointments with pre- and post-appointment communications.
• Process and monitor referrals and coordinate authorized care with community providers.
• Maintain accurate patient demographics, insurance, and emergency-contact information.
• Review and process health records, orders, referrals, and other documentation.
• Respond professionally to calls and messages from Veterans, family, providers, and internal teams.
• Work independently to meet workload and timeliness expectations while protecting confidential information.

Skills

Typing 50 wpm

Customer service

Medical terminology

Education

High school diploma or GED

Job description

International SOS Government Medical Services seeks an administrative scheduling specialist to support Veterans’ healthcare journeys by coordinating appointments, processing referrals, and maintaining accurate records.

This remote role, within 50 miles of Salt Lake City, UT, requires coordinating with Veterans and providers, handling pre-appointment communications, and ensuring timely access to care while protecting patient information.