Remote Veterans Benefits Intake Advocate

True Vet Solutions; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote work

Medical/dental/vision coverage

Paid time off

Holidays

Job summary

True Vet Solutions is seeking an Intake Specialist to guide veterans through VA disability claim processes, assess needs, and tailor pathways for claim building. You will work directly with veterans to gather documents and initiate applications, ensuring timely and accurate submissions.

This role emphasizes empathy, strong communication, and collaboration with advocacy partners. Remote-first environment across the USA, with scheduled shifts in EST, offering growth and meaningful work that helps

Qualifications

• Prior experience working with Veterans.
• Previous sales experience preferred.
• Knowledge of Veteran benefits and resources preferred.
• Strong analytical skills using metrics to make sound decisions.
• Process improvement mindset.
• Strong communication skills (written and verbal).

Responsibilities

• Conduct intake assessments with veterans to determine their needs and goals.
• Develop personalized strategy plans for each veteran based on their unique circumstances.
• Provide advocacy and support to veterans in accessing necessary documents for their claim.
• Assist veterans in completing necessary paperwork and applications for benefits.
• Collaborate with other organizations and agencies to ensure veterans receive comprehensive support.
• Maintain accurate and up-to-date records of services provided to veterans.

Skills

Veteran experience

Sales experience

VA benefits knowledge

Analytical skills

Process improvement

Communication skills

Job description

True Vet Solutions is seeking an Intake Specialist to guide veterans through VA disability claim processes, assess needs, and tailor pathways for claim building. You will work directly with veterans to gather documents and initiate applications, ensuring timely and accurate submissions.

This role emphasizes empathy, strong communication, and collaboration with advocacy partners. Remote-first environment across the USA, with scheduled shifts in EST, offering growth and meaningful work that helps