Remote Intake Specialist — Veteran Benefits Advocate

True Vet Solutions; Middleburg (FL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote-first work

Medical coverage

Dental coverage

Vision coverage

Paid time off

Holidays

Team gatherings

Job summary

True Vet Solutions is seeking an Intake Specialist to guide veterans through the VA Disability Claims process. You will assess needs, build a path, and support claim initiation, working directly with veterans to ensure they receive the benefits they earned.

This role emphasizes empathy, precise documentation, and collaboration with partner organizations. Typical hours are 9am-5pm or 12pm-8pm ET, with remote-first work from anywhere in the USA.

Qualifications

• Prior experience working with Veterans or familiarity with Veterans preferred.
• Previous sales experience preferred.
• Knowledge of Veteran benefits and resources preferred.
• Strong analytical skills using metrics to make sound decisions.
• Process improvement mindset. Strong Communication skills (both written and verbal)

Responsibilities

• Conduct intake assessments with veterans to determine needs and goals.
• Develop personalized strategy plans for each veteran based on their unique circumstances.
• Provide advocacy and support to veterans in accessing necessary documents for their claim.
• Assist veterans in completing necessary paperwork and applications for benefits.
• Collaborate with other organizations and agencies to ensure veterans receive comprehensive support.
• Maintain accurate and up-to-date records of services provided to veterans

Skills

Veteran benefits knowledge

Sales experience

Analytical skills

Communication skills

Job description

True Vet Solutions is seeking an Intake Specialist to guide veterans through the VA Disability Claims process. You will assess needs, build a path, and support claim initiation, working directly with veterans to ensure they receive the benefits they earned.

This role emphasizes empathy, precise documentation, and collaboration with partner organizations. Typical hours are 9am-5pm or 12pm-8pm ET, with remote-first work from anywhere in the USA.