Intake Specialist - Veteran Benefits Advocate (Remote)

True Vet Solutions

Oregon

Hybrid

USD 42,000 - 64,000

Full time

6 days ago

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Benefits offered by this job

Remote-first work

Paid time off

Team events

Job summary

True Vet Solutions is seeking an Intake Specialist to assist veterans navigating VA disability claims. You will assess needs, map out benefits strategies, gather required documents, and help complete applications from a remote, USA-wide team.

The role emphasizes empathy, advocacy, and precise process execution. You will work directly with veterans to ensure they receive the benefits they earned, collaborating with partner organizations to streamline the claims process and improve outcomes for

Qualifications

Prior experience working with Veterans or familiarity with Veterans preferred.
Previous sales experience preferred.
Knowledge of Veteran benefits and resources preferred.
Strong analytical skills using metrics to make sound decisions.
Process improvement mindset. Strong Communication skills (both written and verbal)

Responsibilities

Conduct intake assessments with veterans to determine their needs and goals.
Develop personalized strategy plans for each veteran based on their unique circumstances.
Provide advocacy and support to veterans in accessing necessary documents for their claim.
Assist veterans in completing necessary paperwork and applications for benefits.
Collaborate with other organizations and agencies to ensure veterans receive comprehensive support.