Remote Veterans Benefits Intake Advocate

True Vet Solutions; New York (NY); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote-first work USA-wide

Medical, dental, vision coverage

Paid time off and holidays

Team coaching and development

Job summary

True Vet Solutions is seeking an Intake Specialist to support veterans navigating VA Disability Claims. You will assess needs, map routes, and help initiate the claim-building process. Work hours are 9am-5pm or 12pm-8pm ET, with a remote-first environment in the USA.

You will develop personalized strategies, gather required documents, and partner with agencies to ensure veterans receive benefits. A compassionate, detail-oriented mindset is essential.

Qualifications

• Prior experience working with Veterans or familiarity with Veterans preferred.
• Strong communication skills (written and verbal) essential.
• Ability to analyze information and make data-driven decisions.
• Process improvement mindset to enhance intake workflows.

Responsibilities

• Conduct intake assessments with veterans to determine needs and goals.
• Develop personalized strategy plans for each veteran based on circumstances.
• Provide advocacy and support to veterans in obtaining necessary documents.
• Assist veterans in completing applications for VA benefits.
• Maintain accurate records of services provided and coordinate with partner organizations.

Skills

Veteran benefits knowledge

Strong communication skills

Analytical skills

Process improvement mindset

Tools

CRM software

Job description

True Vet Solutions is seeking an Intake Specialist to support veterans navigating VA Disability Claims. You will assess needs, map routes, and help initiate the claim-building process. Work hours are 9am-5pm or 12pm-8pm ET, with a remote-first environment in the USA.

You will develop personalized strategies, gather required documents, and partner with agencies to ensure veterans receive benefits. A compassionate, detail-oriented mindset is essential.