Remote Vendor Solutions Specialist

TD SYNNEX; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Elective Benefits

Career Growth Programs

Life Empowerment Program

Job summary

TD SYNNEX is seeking a Vendor Solutions Representative (IBM-SW) to research and market new products to Caribbean Central America customers, manage pipelines, and educate on vendor pricing programs.

You will engage customers, respond to quotes, and coordinate with internal teams to resolve pre-sales issues while promoting a broad TD SYNNEX product portfolio. The role emphasizes communication, diplomacy, and cross-cultural collaboration.

Qualifications

• Requires high school diploma; associate degree preferred.
• Experience with customer engagement, quoting, and pipeline management is a plus.
• English proficiency at B2 or higher, strong communication and negotiation skills.

Responsibilities

• Act as primary contact for assigned customers to grow relationships and promote TD SYNNEX products.
• Configure, price, quote and process requests for hardware, software, services, and configurations.
• Provide education on vendor pricing programs, promotions and product alternatives.
• Build relationships to market TD SYNNEX products and drive adoption of portfolio.
• Negotiate terms including pricing, freight, returns, substitutions, insurance and terminations.
• Coordinate with customers, colleagues and vendors to resolve pre-sales issues and escalate when needed.

Skills

English proficiency

Data entry

Interpersonal skills

Organization skills

Communication skills

Negotiation skills

Independent work

Attention to detail

Education

HS Diploma

Associate Degree in Business/IT

Tools

10-key

CRM systems

Job description

TD SYNNEX is seeking a Vendor Solutions Representative (IBM-SW) to research and market new products to Caribbean Central America customers, manage pipelines, and educate on vendor pricing programs.

You will engage customers, respond to quotes, and coordinate with internal teams to resolve pre-sales issues while promoting a broad TD SYNNEX product portfolio. The role emphasizes communication, diplomacy, and cross-cultural collaboration.