Remote Vascular Dispatch Coordinator

MobilexUSA; Columbus (OH); Hybrid; USD 21,000 - 23,000; Full time

Job summary

TridentCare is seeking a Vascular Dispatch Representative to support our tech and nursing teams. This remote role requires residence within 50 miles of the Columbus, OH office and involves handling 90–130 calls per day while coordinating STAT and regular dispatches.

Primary duties include assigning nurses, paging for STAT/ASAP cases, and ensuring timely communication with clients. A high school diploma and strong customer service skills are essential.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask and manage high call volumes.
• Strong problem solving and decision-making abilities.
• Professional demeanor and appearance, with flexible attitude.

Responsibilities

• Answer phones in a timely manner and assist clients.
• Dispatch cases to the mobile nursing team and coordinate with regional accounts.
• Relay information to tech team and provide customer service to accounts.
• Maintain professional demeanor given sensitive healthcare context.
• Cross-train into Customer Service as needed.

Skills

Customer service

Communication

Multitasking

Problem solving

Teamwork

Phone etiquette

Education

High school diploma or GED

Tools

CRM systems

Job description

TridentCare is seeking a Vascular Dispatch Representative to support our tech and nursing teams. This remote role requires residence within 50 miles of the Columbus, OH office and involves handling 90–130 calls per day while coordinating STAT and regular dispatches.

Primary duties include assigning nurses, paging for STAT/ASAP cases, and ensuring timely communication with clients. A high school diploma and strong customer service skills are essential.