Remote Vaccine Customer Advocate for Immunization Impact

MSD; United States; Remote; GBP 59,000 - 94,000; Full time

Job summary

MSD is seeking a Vaccine Customer Representative to serve as the primary contact for healthcare providers and stakeholders within the assigned geography. You will present vaccine information, support contract adherence, and help optimize immunization rates through education and resources.

The role involves collaboration with cross-functional teams, travel within the territory, and utilization of CRM tools to monitor performance and outcomes.

Qualifications

• Bachelor’s degree with 0–3 years sales experience or equivalent healthcare/science background.
• Strong interpersonal and communication abilities, with excellent organizational and time management skills.
• Ability to work independently and within a team environment; reliable, proactive, and driven.

Responsibilities

• Engage healthcare providers and health care professionals with balanced vaccine information and product attributes.
• Provide updates on customer needs to improve patient outcomes and contract performance.
• Educate customers using company materials and continuous review of vaccine information and market knowledge.

Skills

Interpersonal skills

Communication skills

Organizational skills

Time management

Teamwork

Education

Bachelor’s Degree with 0-3 years Sales experience

High School Diploma with at least 4 years relevant work experience

Tools

CRM

Job description

MSD is seeking a Vaccine Customer Representative to serve as the primary contact for healthcare providers and stakeholders within the assigned geography. You will present vaccine information, support contract adherence, and help optimize immunization rates through education and resources.

The role involves collaboration with cross-functional teams, travel within the territory, and utilization of CRM tools to monitor performance and outcomes.